How Our Monthly Service Plans Work: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $16.99-$36.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We’ll then set up your data backup and anti-virus package depending on which plan you’ve selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we’ll go through and perform a full system scan, threat removal, and optimization at that time.

You will receive two complimentary remote support sessions per month with the premium plan and one complimentary session per month with the advanced plan, in addition to your regularly scheduled ongoing maintenance. Each extra unscheduled remote assistance session will cost an extra $20 under the basic plan, or after your monthly allotment under the advanced or premium plan. You can email info@protectcomputersllc.com, call us at any time during regular business hours, or fill out one of the many contact forms on the website to request an extra remote help session. Please email info@protectcomputersllc.com with any queries you may have about our monthly service options, and we would be pleased to assist you. Note that outside service providers are independent companies and will have their own pricing and service structure, please review all details with your matched service provider before entering into any service agreement.